Proposing an e-government stage model in terms of personal information security in developing countries

Abstract

With improvements in Internet technology, the majority of governments throughout the world have adopted Information and Communication Technologies (ICTs) to deliver more efficient and effective services to their agencies, companies, and people. In general, e-Government refers to the use of information and communication technologies (ICTs) by government agencies to offer and improve public service delivery. Developing countries are extremely enthusiastic about implementing e-government. But these emerging countries are still in the beginning stages of development and suffer from shortages. In e-government, individuals are concerned about their privacy since e-government frequently deals with personal information. This article studies the concerns and obstacles that affect personal information security in e-government, taking into account the majority of security viewpoints, this research proposes models of e-government from perspective of protecting personal data. The study is qualitative in terms of methodology, it depends on documentary studies, content analysis and comparative study. © 2022 IEEE.